If you need to query something on your municipal statement or report a fault with regards to electricity, water, sewerage, refuse removal, etc. it is important to give the City as much detail as possible. Read more - All you need to know about the City's Fault Logging.
The first step in the query process is to log your query with the City's Joburg’s call centre: 0860 Joburg or 0860 56 28 74 or sending an e-mail to: email@example.com
When calling, remember to ask for a call reference number and include this number when following up on your query, to prevent duplicate queries being logged.
Everything you need to know about dealing with the City can be found here – from information about paying accounts to the process involved in getting a clearance certificate when selling your house – Read More