Registration Info

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 REGISTRATION




I don't receive a confirmation email

What is the cost to register?

There is no cost to you if you register. The City of Johannesburg is providing this service to its citizens completely free of charge.



I want to register?

If you do not have an e-Services Username and Password, you will need to register and create your username and password. Individuals can register using their South African ID number or Passport Number. Companies can register with a valid company registration number that was registered at CIPC (Companies and Intellectual Property Commission)

Non-Profit Organizations (Trusts, Sectional Titles and Body Corporates) please register as an individual.

Follow these easy steps:

Step 1: Complete the registration form

Step 2: A confirmation email will be sent to the email address provided.  Please click    the link to confirm your registration.


Cannot register, username already exist?   

The username you selected was already taken by another user.  Please select another username.   

Step 1:    Example:  USERNAME:  Sally (Username already exist) Try to use S4lly01 or Sally26



I forgot my password?   

If you cannot remember your password select the forgot password link to request your password to be reset.


Step 1:   Select Forgot Password link and complete the form

Step 2:  A confirmation email will be sent to the email address provided.  Please click the link in your email re eivto confirm your registration.




I don't receive a confirmation email

If you do not receive a confirmation email after you registered or used the forgot password facility, please log a query

Step 1:  Select the "Log a website query" link and complete the form. 




My username and password does not allow me to login

With the launch of the new e-Services website all passwords needs to be reset. 

Step 1:  Select the "Log a website query" link and complete the form. 








MY ACC​OU​NT

Customer Care:

  0860-JOBURG​​​​​​​
  0860 562 874​​​​​​​

Emergency Connect:

  (0)11 375 5911​​​​​​​